The Labour Crunch: Automation and Smarter Procurement

Jo Pethard
16 hours ago
2 min read

Staff shortages continue to challenge the hospitality industry in 2026. Recruiting and retaining talent is harder than ever, and operators are under pressure to do more with less. When teams are stretched thin, every minute counts, and operational efficiency becomes a critical advantage.

The Impact of the Labour Crunch

Guest-facing roles are the heartbeat of hospitality. But when staff are tied up with back-office tasks like ordering, stock checks, and supplier coordination, service suffers. The labour crunch isn’t just about fewer hands on deck, it’s about ensuring the hands you have are focused where they matter most: creating exceptional guest experiences.

Automation and Smarter Procurement

Technology and streamlined processes are no longer optional, they’re essential. Smarter procurement can free up hours of admin time, reduce errors, and keep operations running smoothly. At United UK, we’ve built solutions that do exactly that.

Our consolidated supply model means fewer suppliers, fewer deliveries, and simplified ordering. Combined with our digital ordering platform, operators can manage procurement in minutes, not hours. The result? Teams spend less time chasing stock and more time delighting guests.

Why It Matters

Efficiency isn’t just about saving time, it’s about protecting profitability and service standards. When staff can focus on the front of house, guest satisfaction rises, and revenue follows. Automation and smarter supply chains aren’t replacing people, they’re empowering them to do what they do best.

Looking Ahead

The labour crunch isn’t going away. But with the right partners and technology, hospitality businesses can adapt and thrive. At United UK, we’re committed to helping operators streamline operations, reduce complexity, and keep the focus where it belongs, on the guest.